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WarrantY DISCLAIMER

Thank you for your interest in the products and services of Fitness Equipment Professionals Inc. dba Atlanta Fitness Repair.

This Limited Warranty applies to physical goods, and only for physical goods, purchased from Fitness Equipment Professionals Inc. dba Atlanta Fitness Repair.

Terms, Limits, and Conditions
This Limited Warranty shall not cover any damage or condition determined by Fitness Equipment Professionals Inc. dba Atlanta Fitness Repair to be caused by carelessness, negligence, neglect, misuse and/or unreasonable use, normal wear and tear, or failure to properly maintain the product or unauthorized repairs or any modifications thereof.

All units require periodic maintenance and it is the responsibility of the customer to perform regular maintenance. Failure to properly maintain the unit and perform regular maintenance may void the Warranty.

Under no circumstances shall Fitness Equipment Professionals Inc. dba Atlanta Fitness Repair, Inc. be held responsible for any damages suffered, including but not limited to incidental or consequential damages, medical expenses, temporary or permanent injuries suffered as a result of the use of the product, if said use did not conform to the below-described safety standards and/or if said damages were due to the negligence of the user and/or the result of any repair, adjustments or modifications to the product(s) that were not authorized, in writing, by Fitness Equipment Professionals Inc. dba Atlanta Fitness Repair.

The foregoing warranty and disclaimer are exclusive and in lieu of all other warranties of quality, whether written, oral, or implied (including any warranty of merchantability or fitness for the purpose).

What does this limited warranty cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.

During the Warranty Period, Fitness Equipment Professionals Inc. dba Atlanta Fitness Repair will repair, at no charge, parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

INSTALLATION BY A PROFESSIONAL FITNESS EQUIPMENT SERVICE PROVIDER IS RECOMMENDED.

Fitness Equipment Professionals Inc. dba Atlanta Fitness Repair is not responsible for damage during delivery or installation provided by and company or individual outside of Fitness Equipment Professionals Inc. dba Atlanta Fitness Repair. This Warranty shall apply only when the Product is assembled with reasonable care and according to the manufacturer’s instructions.  Any misuse, abuse, or alteration of product, any operation of the Product in a modified form, or any attempt to repair the Product shall void this warranty.

Disclaimer
Fitness Equipment Professionals Inc. dba Atlanta Fitness Repair makes no other warranty, express or implied, and specifically disclaims any warranty of merchantability or fitness for a particular purpose. Suggestions concerning the use of products are not warranties. The customer assumes the responsibility for determining the suitability of products and appropriate use. Fitness Equipment Professionals Inc. dba Atlanta Fitness Repair’s sole liability, for breach of warranty, negligence or otherwise, shall be the repair of the unit as specified in this Warranty.

Other Terms
Fitness Equipment Professionals Inc. dba Atlanta Fitness Repair does not authorize any person or persons to create any other obligation or liability in connection to this unit. Any shipping damage should be brought to the attention of both the freight carrier and Fitness Equipment Professionals Inc. dba Atlanta Fitness Repair as soon as possible.

What will we do to correct problems?
Fitness Equipment Professionals Inc. dba Atlanta Fitness Repair will repair the Product at no charge, using new or refurbished replacement parts.

Product parts for fitness equipment are specific based on the manufacturer and model of your fitness product. Since manufacturers have a limited supply of replacement parts and at times no longer manufacture specific parts, we will source replacement parts from all avenues of vendors if a part becomes obsolete from the manufacturer. Eventually, the parts for certain models become unavailable through our standard purchasing channels. Even thought our most important role is to repair your fitness product, it is not possible without the correct part.

This is what you can expect if we cannot order your replacement part through our standard
purchasing channels:

  • Our administrative department will notify you in writing with the amount of allowance you will receive.
  • Fitness Equipment Professionals Inc. dba Atlanta Fitness Repair will issue you a check for the allowance. It includes the cost of the warranty including extended warranty purchases and repair price that we determined during the original repair diagnosis.
  • You may use the check towards the purchase of the new product or for anything else you like.
  • If repair parts are no longer available for the product and cannot be sourced and an allowance check is issued, the warranty for the product will be void.

We will issue a 3rd Party Service provider from the location from which the Products Purchased if the product is purchased outside of Metro Atlanta, Georgia.

All approved warranty repairs will be performed by Fitness Equipment Professionals Inc. dba Atlanta Fitness Repair Service Center located at 3937 Oakcliff Industrial Court. Atlanta, GA 30350.

If product is purchased outside of Metro Atlanta, GA, Fitness Equipment Professionals Inc. dba Atlanta Fitness Repair will coordinate with the closest Authorized Service Center to complete the repair free of charge during the Warranty Period.

Use of a non-authorized labor to perform the warranty repairs will not be reimbursed by Fitness Equipment Professionals Inc. dba Atlanta Fitness Repair, except under special circumstances which will be handled on a case-by-case basis, and will be solely at  Fitness Equipment Professionals Inc. dba Atlanta Fitness Repair’s discretion.

All units require periodic maintenance, as outlined in the unit’s Operation Manual, and it is the responsibility of the customer to perform regular maintenance. Failure to properly maintain the unit and perform regular maintenance may void the Warranty.

How long does the coverage last?
The Warranty Period for Physical Goods purchased from Fitness Equipment Professionals Inc. dba Atlanta Fitness Repair is from the date of purchase provided the Warranty time frame included with your specific product purchase.

A replacement part assumes the remaining warranty of the original Physical Product or 30 days from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by:
•  Conditions, malfunctions or damage not resulting from defects in material or workmanship
•  Economic loss or extra expense due to unit damage/failure is not covered under the Warranty.  Under no circumstances is Atlanta Fitness Repair liable for any indirect, incidental, or consequential damages due to unit damage or failure.
•  Damage during delivery or installation provided by and company or individual outside of Fitness Equipment Professionals Inc. dba Atlanta Fitness Repair.
•  Defects or malfunctions due to misuse of Product or lack of proper maintenance
•  Products stored in garage or outside
•  Malfunctions or damage due to unauthorize repairs by Purchaser or an Unauthorized service provider
•  If product is opened or disassembled for any reason

What do you have to do?
To obtain warranty service, you must first contact at our main office:
Phone: (404)551-8062
Email: [email protected]
We will need the name the unit was purchased with, phone number, and address. We will, based on your problem description, determine the problem and the most appropriate solution for you.

Mediation and Arbitration
If any dispute arises relating to products or product warranties, either the customer or Fitness Equipment Professionals Inc. dba Atlanta Fitness Repair may, a) initiate mediation under the then current Center for Public Resources (“CPR”) Model Procedure for Mediation of Business Disputes, or,  b) initiate non-binding arbitration under the rules of the American Arbitration Association for the resolution of commercial disputes.

You may print a .pdf of the Warranty disclaimer here

 

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