It was great to have someone come out and work on our equipment that actually knew what they were doing. Luckily it was a simple inexpensive fix that they were able to complete the same day. Definitely would use them again.
I paid AFR $225 dollars to put together a $300 piece of equipment. Kenneth and his partner did an “almost” excellent job. I had previously put the Gazzelle Supreme together with my wife but it was more than I wanted to do this time. The job was done in about an hour. It took my wife and I one hour and fifteen minutes. Was it worth it? Probably. To us anyway. The only problem was/is that the counter on the top of the machine for distance/calories/time etc wasn’t put on as well as my wife and I had previously done ourselves. It faces directly at my stomach and I can’t see it while I’m working out. It could have been done better. I would however recommend AFR for any of your exercise equipment needs. They were both courteous and professional.
This is our second time using them to reassemble some home gym equipment. Would highly recommend them if you need anything fixed or in our case, put back together.
service was excellent
It’s really nice to have techs come out to work on our equipment who actually know what they are looking at and have the expertise to get it right. Save time, save $$ : call Atlanta Fitness.superb service.
This company is pretty much the only game in town when it comes to moving commercial grade exercise equipment. I first contacted them February 17th and was impressed with how quickly I received responses from Danielle on moving information and price quotes. However, when it came to scheduling a move date it took nearly three months. I exchanged numerous emails and even spoke with the owner (Bill) twice, but it seemed like I basically had to plead for a move date. Bill was very apologetic in the end and I finally got a move date. On moving date (05.14.18), They arrived on time and even communicated when they would arrive in advance. The lead gentleman knew his stuff, but his helper needed constant direction on what and when to do pretty much anything. Several times he needed to be told to be careful in what he was doing. The lead guy had to redo one piece of handrail molding his helper did as it was put on crooked. In the end, the equipment was moved, setup and tested. I would use them again, but recommend they train their helper.
Outstanding products and service
I have used this company twice over the last several years to provide high quality exercise equipment for my home fitness area. My first purchase was a reconditioned commercial grade Life Fitness treadmill which works very well and looks great. Recently I purchased a brand new model Life Fitness recumbent bike. I am very happy with it. In both cases the technicians did a great job delivering and setting up the equipment at my home. In both cases I feel this company provides high end exercise equipment at a bargain price along with outstanding service.
I have used Atlanta Fitness Repair several times and always take great care of me. Service or repair. Thanks!
The Best I’ve Found!
After years of having our own little gym at home (elliptical, treadmill, weight machine & weights), we’re lucky to have found Atlanta Fitness. A few years ago we got a “reconditioned” Cybex treadmill that needed tons of (warranty) work, but we didn’t know about Atlanta Fitness. We finally found them — grappling to find an out fit that actually knew the equipment. Suffice to say, it’s really nice to have techs come out to work on our equipment who actually know what they are looking at and have the expertise to get it right. Save time, save $$ : call Atlanta Fitness.
Annual Tune-up fro Treadmill
Service was excellent. Arrived promptly and performed system check-up and communicated status of equipment. Service person was extremely knowledgeable and helpful. Excellent service.
I feared that my treadmill was broken, it started to make a grinding noise and flashing an error message. I called Atlanta Fitness Repair, their technician came to my home and fixed my treadmill. They arrived early and performed a complete maintenance and diagnostic test. After it was repaired the tech actually walked on the treadmill to test it, which I thought was fabulous. Very nice knowledge and professional company. I highly recommend them and would definitely use their service again.
Great service and price. Arrived on time. The technicians were very professional and knowledgably. Will be using again.
Great Move, Nice Folks
Asked Atlanta Fitness Repair to move my Bowflex treadmill from the bonus room over the garage downstairs to the garage. They arrived at the appointed time, quickly disassembled the treadmill, loaded it on a cart and carried it down two flights of stairs to the garage. Not a mark on a wall, nor on the treadmill. Can’t say enough good things about Atlanta Fitness Repair. Good people.
Repair was done on the first visit. Arrived on time. Fixed the incline on my machine. Price was reasonable. I would definitely recommend.
Excellent service. Arrived on time, quickly assessed the problem. Explained what needed to be done and told me what to do to maintain my treadmill going forward. Highly recommend him.
Bill was on time and went straight to work. Quick efficient service. Nice honest guy. Highly recommend him.
Excellent service repair
I had an eight year old elliptical machine in my home that needed repair. I did not know who to call so I relied on the online reviews for Atlanta Fitness Equipment Repair. I am glad I did. I received excellent service from the office staff and the repair technician, Bill (who is the owner). Bill scheduled an appointment, arrived on time, diagnosed the problem, gave me a very acceptable estimate, ordered the part, etc. When he received the part once again he scheduled an appointment, arrived on time, and completely repaired the machine. Also, he deducted the cost of the original visit from my total bill which definitely got my positive attention. So many repair services now charge for the original visit and then add the additional costs. I will definitely contact this company again if I need any type of fitness equipment repair.
Prompt, Patient and Courteous
Scheduling was easy. Ken and Kenneth arrived on time and did a nice job moving my equipment to my new house.
Showed up on time and gave me a perfect estimate. No surprises and hidden charges.Were very professional and clean. Even offered to lubricate my home gym at no charge.
Fast and great service!
Both times, the technician arrived right on time…in fact coming at the beginning of their allotted window time. The quote given was reasonable and the repairs were completed quickly. Will likely use again if future repairs or service are needed.
The treadmill is now running great. What a big difference. Both guys were very professional. Will use again for sure!
Fantastic service, great people, very helpful…and yes, they repaired my equipment. Will use again when needed!
Not one but two technicians showed up when promised, and serviced our old treadmill with competence and efficiency, explaining each step to us. Excellent work, excellent impression.
Sorry to say I do not have a good review for this company. Call taker was curt until I gave her my credit card information and them she became friendly. The repair guy had less than 6 months on the job, never took the hub off to see why the elliptical was making a clicking sound and had to be nudged to do the services.My wife loves her elliptical so I wanted it repaired and ask for a parts and services quotes, but never got one. I would not recommend this company.
Responsive, professional service for an in-home stacked weight pulley system–easy to work with, from scheduling to estimate to on-the-way heads up to diagnosis and repair: no hesitation calling again, highest recommendation.
Very courteous and professional. I was very pleased with their service. I had equipment that needed to be moved from the garage to basement and then reassembled.
HONEST AND KNOWLEDGEABLE, GOOD PRICE
Bill and Ken called before arriving. Upon arrival, I informed them that the treadmill had a burning smell and the motor stopped working. Bill ran diagnostics on my 13 year old treadmill. He concluded that it only needed to be lubricated and adjusted. They could have been dishonest and said one of the boards or motor were bad, I wouldn’t have been the wiser. Thank you for being honest and doing a great job!! I will use again and will surely recommend. Thanks
Back in July, I was unable to obtain a response but after my initial bad review, the company responded and performed very well. i would use them again without hesitation.
Accidentally left a negative review for these folks, the wrong company I wanted to leave a review for. Have since spoken with friends who used this company, and have heard nothing but good things.
Their service was great and prompt. Arrived on the day and time promised. However, I wish they had charged me a little less. Overall, great company, great and friendly service!!!
Reliable and know their stuff
As a home equipment owner I have been impressed with their timeliness, professionalism, knowledge and operation. They come when they say, work carefully for a reasonable price. I trust their work.
Great repair experience
My 4-yr-old treadmill had stopped working reliably for our heaviest user, so I contacted Atlanta Fitness Equipment Repair. The tech showed up on time, was courteous, professional, and full of good advice. Once we decided to repair our unit, they ordered parts and returned about a week after their initial visit to make the repair. Everything is running beautifully, plus I got good advice about ongoing maintenance and what I should look for when I need to buy a replacement unit down the road.
Technicians came in and diagnosed the problem. As soon as the part arrived, they replaced it, tested the treadmill and cleaned up. Good as new, can’t ask for more. Great Work!
The service tech that came to our house to repair our treadmill was so courteous and professional. I am so pleased with your service. He called when he was on the way and arrived at the time he gave us. He had us up and running. He was so knowledgeable and gave us tips on our treadmill that I never knew. I would definitely recommend you guys. We are very happy with the price and the service.
Reebok Treadmill repair
The drive belt on my Reebok failed and Atlanta Fitness was responsive and very helpful. The technician was very professional and thorough. Danielle kept me informed while we waited for the belt to be delivered and also accommodating when they had to reschedule my appointment. Great to work with and I have no complaints at all.
Professional and patient !
The Techs were very professional, cleaned up and repaired my old treadmill in 45 mins., and the charge was reasonable. Daniele worked w/me on scheduling issues, due to water damage repairs, and the Treadmill in storage for 3 wks, we had to re-schedule 3 times. Great Job!
VERY! Professional and knowledgeable team. They were able to support my older model treadmill and honest about the what needed to be done – minor tune up. Great Job.
This is the best company to call
I compared rates over the phone with 2 other companies. This company had the lowest price. Seeing they had other great reviews we went ahead with them. They were prompt. We were able to get onto their schedule quickly. They fixed the Nordic Track tread mill to as new condition. Could not be happier with this company. HIGHLY RECOMMENDED !!!
This is the second time that I’ve used Atlanta Fitness Equipment Repair to repair my treadmill. They are very reliable and knowledgeable and will provide assistance in ordering parts under warranty. I highly recommend them to anyone that is looking for a qualified and reliable fitness equipment repair company. They make everything easy – from setting up an appointment to the actual repair.
For Fitness Equipment Repair – Call them first!
I have nothing but excellent comments about this company. From the customer service rep who answered the phone to the actual repairman, everything was topnotch. They were able to diagnose the problem with treadmill and fix it the very same day. Would highly recommend them!!!
I initially had an appointment with them on a Fri morning. The tech had vehicle issues and could not make it. When I called to reschedule, they promised me 15% off for the missed appointment. 2 weeks later the tech came on time and was able to fix my machine on site. I did not remember to ask for the 15% discount, but the price was so cheap that it wasn’t a big deal. I would use this company again!
Home Equipment Maintenance
We found Atlanta Fitness Equipment Repair online and am very pleased to say that my entire experience from calling to scheduling to the repair technician visit was 1st class. Our equipment is now working wonderfully and we would use them again.
Do not let them take your parts
These folks took over $400 worth of parts and have steadfastly refused to return the parts or pay for them. They told me they sent a check, it didn’t come, I called them, told them it didn’t come. Nothing. Use them with caution. Their web site indicates they are incorporated – they are not!
Fixed the bike!
These guys came in and fixed it in about 30 seconds. Wow. Two of them came on a Holiday weekend, traveled all the way across town and got the job done. Book ahead, don’t wait until your client gets frustrated! Gin Miller, www.gin miller.com
Gin Miller Fitness
Treadmill Belt replacement
Would definitely use again. Installed a new belt on my old, but, good quality treadmill. Very professional. The work was done last week (late May 2012) and so far, all is well. My treadmill is working perfectly.
On-time and had the part needed for repair so didn’t need to schedule another visit. Technician was very polite.
The service was on time and in less than an hour the treadmill was running like new. Very professional. I would use them again.
Bill was very professional and showed up when promised. Couldn’t repair our Schwinn AirDyne – no charge. We bought a new one and had him come put it together. Did a fantastic job. Would highly recommend. Fair and reasonably priced.
Bill Is The Best Technician!
I felt compelled to write a review because this weekend Bill came out and did such a professional job repairing my treadmill. The price was extremely fair and he was very nice and explained what would be needed for future maintenance. I didn’t know who to call at first and I am so glad I contacted Atlanta Fitness Equipment Repair. You will not get ripped off and Bill was on time and left the area he did his work in very clean. Thanks Bill!- Megan
Best Option for Repair in ATL
Bill was knowledgeable, fast, and nice. Highly recommend him and his svcs. Treadmill was properly repaired, Tks.
Initially, they didn’t call me back after 10 minutes like they said they would. However, I called them back and scheduled an appointment immediately. They showed up during the scheduled service call, and my treadmill is as good as new for $150 labor and a few about $70 in parts. Repair took just under 2 hours. Thanks again!
I have used this company for the past two years. They provide professional quality service always.
Reliable and Reasonable
Bill at Atlanta Fitness Repair was competent and reliable and provided us with several options to repair or replace our treadmill. We chose to have it repaired and he promptly ordered all parts and returned within a week to install them. We would recommend him to anyone and would definitely use his services again. -M & M Dettore
Competent and Reliable
Service Rep knew what he was doing. Made both appts on time. Repaired my treadmill in less than 30 minutes. Reasonable rates. Definitely would call again. Repairs a variety of fitness equipment.
Efficient & Quality Repairs
They came on time and fixed the problem with our elliptical machine for a reasonable price. They can get parts for many brands of equipment. $89 charge to come out.